Your order should be delivered to you within 2-4 working days and at the latest within one week (delay by duplicate order possible), via the shipping service UPS UK. Please note that the delivery time may increase depending on the item selection and destination address. For example, items in high demand may need to be on-ordered from our supplier which increases the delivery date.
Within your order confirmation you will have received an Order Number from us which you can use to log in to our
portal to check how far your order has been progressed.
If you see that the order has already been shipped, you will find another email in your inbox with the tracking number for your package, which you can enter into
UPS Tracking to track every step of the delivery. If you have not yet received a shipping confirmation or tracking number, you can always contact customer service and we will check the current status of your shipment. Please also check your spam filter settings / spam folder, as our shipping confirmation may have landed in there.